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Delivery Methods

  • There is a fixed charge of €10.50 for delivery by courier.
  • General delivery terms apply

  • Delivery charges are all subject to VAT and are excluded from any discount calculation. Delivery dates and times cannot be guaranteed. We will always do our utmost to get the delivery to you as fast as possible.
  • Working days are classed as Monday to Friday and exclude Bank Holidays.
  • All courier deliveries must be signed for and the courier may arrive earlier than expected.
  • All orders are subject to sufficient stock availability. We will endeavour to contact you in the rare event there is a problem with the service or charge selected.
  • If you change delivery address after the goods have been dispatched, you may be subject to an additional delivery charge. Restrictions may apply.
  • We cannot deliver to PO Boxes as we require a signature on delivery.
  • We ship pallets approx. 1200x1000mm footprint x 2200mm tall.
  • Any height or size restrictions or special delivery requirements such as timed delivery or manual unloading (if available as options) may incur an extra charge.

Following Brexit, we are now required to send all orders out under the incoterm DAP. This means as the buyer (our customer) you will be responsible for the customs clearance and any relevant duties and taxes applicable as the goods enter your country. Our logistics partners will work with you in ensuring the process of clearing through customs is as smooth a transition as possible.

In terms of duty, this will be decided by the rate levied by the EU on the commodity code of the product (paper is excluded from any duty tax, but plastic is not). In terms of VAT this will be at whatever rate is applicable in your country, which you will be entitled to reclaim if you are registered for VAT. (Please note that these charges might not apply to every order).